"the key to successful leadership today is influence, not authority"

"management is a distinct process consisting of planning, organizing, actuating and controlling, performed to determine and accomplish the objectives by the use of people and resources"

"to manage is to forecast and plan, to organize, to command, to coordinate and to control"

"we know that leadership is very much related to change. As the pace of change accelerates, there is naturally a greater need for effective leadership"

"leadership is not about titles, positions or flowcharts. It is about one life influencing another"